There Are No Magic Words . . .

which will insulate you from liability for defamation. This usually comes into play because people mistakenly believe that only facts are actionable defamation. Wrong. An opinion can form the basis of a cause of action for defamation (slander, libel, and trade libel too) if it implies undisclosed defamatory facts.

So just because you say "in my opinion, Joe Shmoe is a fraud," doesn't mean you're automatically protected by the First Amendment. The court would look at the statement in its context to determine whether it implies a provably false assertion of fact. "The use of interrogative language alone does not entitle statements to constitutional protection where . . . they otherwise can be understood as implying defamatory fact." Weller v. American Broadcasting Companies, Inc. (1991) 232 Cal.App.3d 991, 1004.

Nor can you get away (necessarily) by putting "I think" in front of an otherwise defamatory remark. Jackson v. Paramount Pictures Corp. 68 Cal.App.4th 10, 30 (citations omitted) ("It would be destructive of the law of libel if a writer could escape liability for accusations of [defamatory conduct] simply by using, explicitly or implicitly, the words 'I think."')

The lesson here is that there are no magic words. What matters is the substance/tenor/context of each statement.

If you liked this article please subscribe to the California Defamation Law Newsletter to get a free copy of your "Ultimate Beginner's Guide To Defamation Law."

3 Key Differences Between Defamation And Trade Libel

Comparing defamation and trade libel is like comparing apples and oranges. While both are similar (apples and oranges are fruit), they are fundamentally different in other ways.

One key difference between the two is with respect to the harm each is designed to address or protect. Defamation is meant to protect the reputation of the person, whereas trade libel is designed to compensate the plaintiff for pecuniary damage. The reason this distinction is critical is because " . . . trade libel requires pleading and proof of special damages in the form of pecuniary damages." Leonardini v. Shell Oil Co. (1989) 216 Cal.App.3 547, 572. However, proof of special damages solely in the form of pecuniary damages is not required to plead and prove a cause of action for damages.

A second difference is that plaintiff is required to plead and prove that a disparaging statement is false in regard to trade libel, whereas in a cause of action the plaintiff is NOT required to plead that the statements are false in most cases. Lipman v. Brisbane Elementary School Dist. (1961) 55 Cal.2d 224, 233.

Third, plaintiff may not recover damages for mental distress upon prevailing on a cause of action for trade libel. He or she is limited to the loss of pecuniary damages caused by the libelous statement or statements.

Understanding the differences between these torts will help you plan your strategy, whether you are the plaintiff or the defendant in a case.

If you liked this post please subscribe to our newsletter to get a FREE copy of "The Ultimate Beginner's Guide To Defamation Law."

 

What Is The Definition Of Trade Libel?

"Trade libel is defined as an intentional disparagement of the quality of property, which results in pecuniary damage to plaintiff." Erlich v. Etner (1964) 224 Cal.App.2d 69, 73, 36.

 

Best Of California Defamation Law Blog: 2009

This has been an exciting year here at the California Defamation Law Blog, so I thought it'd be a good idea to highlight our top 10 favorite posts, considering page views, comments, and other forms of reader feedback. I hope you revisit and enjoy these posts. Here's to an even better 2010!

Here they are:

  1. Do You Have A Case For Defamation?
  2. The Three Types Of Damages In Defamation Cases
  3. Small Businesses Strike Back
  4. Los Angeles Superior Court Reduces Operations In Wake Of Financial Crisis
  5. Twitterers Beware! Courtney Love Sues For Tweets
  6. Defamation's Greatest Hits
  7. The Tale Of A Model, A Blogger, And Internet Anonymity
  8. Defamation Defenses Series
  9. What Is The California Shield Law?
  10. Perez Hilton Threatens To Sue Kirstie Alley For Twitter Defamation

If you liked this post please subscribe to the California Defamation Law Blog newsletter to receive more updates about defamation law.

Libelous Statements Must Be Specifically Identified

Enough!

Enough of the vague allegations that leave defamation defense counsel (like myself) wondering what you mean when you plead, for example, that "defendant made statements indicating that plaintiff is dishonest and is a liar." That is not enough to properly state a cause of action for libel or defamation!

“The general rule is that the words constituting an alleged libel must be specifically identified, if not pleaded verbatim, in the complaint. [Citations.]” (Kahn v. Bower (1991) 232 Cal.App.3d 1599, 1612, fn. 5, 284 Cal.Rptr. 244.)

Failing to specifically identify each and every alleged libelous statement may lead to serious consequences.

If you liked this post please subscribe to the California Defamation Law Newsletter to get more updates about defamation law and learn how to protect your reputation online. 

 

Is An Anti-SLAPP Motion Like A Demurrer?

Once a defendant makes its threshold showing that a complaint arises under protected activity, the plaintiff must demonstrate a probability of prevailing on the merits. This means a plaintiff must state and substantiate a legally sufficient claim. Premier Med. Mgmt. Systems, Inc. v. California Ins. Guar. Ass'n (2006) 136 Cal.App.4th 464. Stated another way, plaintiff "'must demonstrate the complaint is both legally sufficient and supported by a sufficient prima facie showing of facts to sustain a favorable judgment if the evidence submitted by the plaintiff is credited.'" Gilbert v. Sykes (2007) 147 Cal.App.4th 13, 26, citing, Wilson v. Parker, Covert & Chidester (2002) 28 Cal.4th 811, 821.

"If the pleadings are not adequate to support a cause of action, the plaintiff has failed to carry his burden in resisting the motion. (See Vogel v. Felice (2005) 127 Cal.App.4th 1006, 1018-1019, 26 Cal.Rptr.3d 350 (Vogel ); FN7 Drum v. Bleau, Fox & Associates (2003) 107 Cal.App.4th 1009, 1018-1019, 132 Cal.Rptr.2d 602 [“[S]pecial motions to strike pursuant to section 425.16 ‘operate “like a demurrer or motion for summary judgment in ‘reverse.’ ” ' (Briggs, supra, 19 Cal.4th at p. 1123, 81 Cal.Rptr.2d 471, 969 P.2d 564, citing College Hospital Inc. v. Superior Court (1994) 8 Cal.4th 704, 718-719, 34 Cal.Rptr.2d 898, 882 P.2d 894." (Emphasis added).

Just like a demurrer, if a plaintiff fails to state a cause of action it will be stricken. Therefore, it is critically important for a plaintiff to carefully draft its complaint.  Plaintiff must plead sufficient facts in its complaint in order to state each cause of action. It may not be enough for plaintiff to state certain facts for the first time in its opposition to an anti-SLAPP motion.

Plaintiff beware.

If you want to learn how to get the most out of the California Defamation Law Blog click here.

 

 

Federal Anti-SLAPP Legislation Introduced (Finally)

Tennessee Congressman Steve Cohen recently introduced H.R. 4364, which is a proposed federal anti-SLAPP law (I mentioned this in an earlier post here).

If passed, this could have a significant impact on the legal landscape nationwide.

If you liked this post please subscribe to the California Defamation Law Newsletter to receive the "Ultimate Beginner's Guide To Defamation Law."

Don't Make This Mistake In Your Declaration . . .

As I wrote in an earlier post this week, the parties to an anti-SLAPP motion must present competent, admissible evidence. Such evidence is usually presented in a declaration, which is where most people make a very common and totally avoidable mistake.

It usually looks like this:

"I am informed and believe that John Doe claims he is an accredited physical therapist and has practiced physical therapy for over ten years, which to my knowledge, could not be true."

Can you tell me what's wrong with the above hypothetical allegation? Yep. You guessed it.

The above allegation is hearsay and "declarations on a special motion to strike a SLAPP suit ((strategic lawsuit against public participation)) . . . may not include averments on information and belief."). See Evans v. Unkow (1995) 38 Cal.App.4th 1490.

This is such a simple rule and yet many attorneys violate it, sometimes repeatedly in a single declaration.

Don't make the same mistake.

If you want to learn how to get the most out of this blog click here.

 

Party Opposing Anti-SLAPP Motion Must Present Competent, Admissible Evidence

I came across a case the other day which spelled out an unsexy, but no less important concept of anti-SLAPP law. Not knowing this concept may spell doom whether you're bringing or opposing an anti-SLAPP motion.

While it is unsurprising that many in pro per parties miss the boat on this one, many attorneys also screw this one up.

What am I talking about? I'm talking about the type of evidence you need to present to the court when dealing with an anti-SLAPP motion.

Once a defendant makes a prima facie showing that plaintiff's lawsuit arises from protected activity as defined in CCP § 425.16, the burden then shifts to plaintiff to establish a probability of prevailing on the merits.

In this regard, " . . . plaintiff must demonstrate that the complaint is both legally sufficient and supported by a sufficient prima facie showing of facts to sustain a favorable judgment." Premier Med. Mgmt Systems, Inc. v. California Ins. Guar. Ass'n (2006) 136 Cal.App.4th 464, 476.

What kind of evidence does the plaintiff need to produce? It needs to be competent evidence which would be admissible at trial. Chavez v. Mendoza (2001) 94 Cal.App.4th 260, 291.

Therefore, "declarations that lack foundation or personal knowledge, or that are argumentative, speculative, impermissible opinion, or conclusory are to be disregarded." Gilbert v. Sykes (2007) 147 Cal.App.4th 13, 26; (citing) Tuchscher Development Enterprises, Inc. v. San Diego Unified Port Dis. (2003) 106 Cal.App.4th 1219, 1238, 1240.

This is a big deal because a court can disregard evidence that is not competent or otherwise admissible.

I see declarations all the time which are argumentative, conclusory, lack foundation, and contain hearsay. I object all day long (only if the objection is proper, of course) to these kinds of allegations and my experience is the court is all too happy to sustain them.

Make sure you adduce competent, admissible evidence. And if you're on the other side, make sure you make your objections.

Want to learn how to get the most out of this blog? Click here.

Celebrity Defamation: Part II

I was at a Kiwanis club meeting the other day and the topic of Tiger Woods came up. Someone mentioned that Tiger was in deep trouble (an obvious observation) and began to rattle off the names of each of Tiger's mistresses and then there was some generally commentary about Tiger's "transgressions." All in good taste, of course.

What struck me about this conversation was the amount of detail some of my fellow Kiwanians knew about Tiger's dilemma. I mean, all the guys at my table were well-educated men over the age of 50. They're certainly not the type of guys who'd watch Entertainment Tonight or check out the latest celebrity gossip at TMZ.com. Know what I mean?

And yet they knew so much about a golfing celebrity's love life, which brings me to the point of this post.

Are the details of a celebrity's love life a matter of public interest for purposes of the anti-SLAPP statute? 

One would think not given that there other more weighty issues of public interest which deserve debate such as political speech, child abuse, homelessness, AIDS, etc. etc. Whether Tiger cheated with 2 or 10 women or is not really of great public significance. Right?

Not so say the California courts. 

Details of a celebrity's life can be a matter of public interest if they involve issues in which the public is interested. Stated another way, the issue does not need to be "significant" as long as the public is interested in it. Nygard, Inc. v. Uusi-Kerttula (2008) 159 Cal.App.4th 1027.

If you liked this post please subscribe to our newsletter to get more updates about defamation law and how to protect your reputation on the internet.

 

Internet Defamation: Sue Scheff Discusses Google Bombs and Reputation Management

Enrico Schaefer over at Traverse Legal alerted me to this podcast that a colleague of his hosted with reputation management pioneer Sue Scheff. I have discussed Sue's harrowing story and her book Google Bomb (co-written with attorney John dozier, Jr.) in a previous post.

In this podcast, Sue discusses:

  • The definition of a Google Bomb
  • Why defamation lawsuits are difficult to prove
  • Why it is important to monitor your reputation
  • Which reputation management service she uses
  • And much, much more

You can check out the podcast here

If you liked this post please subscribe to our newsletter to receive more updates like this one about defamation law and how to protect your reputation on the internet.

Defamation Defense: Consent

A less common but no less important defense to a cause of action for defamation is the defense of consent. If the defendant can show that the plaintiff consented to the publication of the alleged defamatory statement or statements, it operates as a complete defense. In other words, defendant wins.

Under what circumstances has the doctrine of consent been successful? Well, I'm glad you asked.

In one case a school superintendent was demoted and requested a statement of reasons from the school board. The school board did so in a confidential letter, which included the allegation that the superintendent had taken part in distributing fake election flyers. Apparently the superintendent was not pleased so he submitted the letter to a newspaper and the newspaper published the letter.. The court held that plaintiff' consented to the publication of the letter.

In other instances a person may consent to a third party or an organization investigating him and publishing its findings. This would constitute consent as well.

In any event, consent is a form of absolute privilege. While it does not come up very often, It is a total defense. Therefore it is important for any practitioner to be aware of it in case it appears in a fact pattern.

How Long Do You Have To File An Anti-SLAPP Motion?

A section 425.16 motion (AKA anti-SLAPP motion) must be filed no later than 60 days after service of the complaint or amended complaint. Of course, a court has discretion to allow an anti-SLAPP motion to be filed after 60 days. CCP 425.16(f).

In addition, unlike other motions to strike (or a demurrer), an anti-SLAPP motion may be heard before or after a defendant files an answer.

But you still only have 60 days to file the motion. The time to file an anti-SLAPP motion is not extended unless the court orders it so. Therefore, it may be advisable while another motion is pending to make an ex parte motion and request that the court extend the time for filing the anti-SLAPP motion.

If you liked this post please subscribe to the California Defamation Law Newsletter to get additional updates about defamation law.

 

 

U.S. Student Amanda Knox Convicted Of . . .

You probably thought I was going to write that Amanda Knox was convicted of murder. And while you're correct that Ms. Knox was convicted of that crime in Italy today, that's not what I was going to write.

Did you know that Ms. Knox was also convicted of defamation?

It's true. Ms. Knox implicated another man in the murder earlier in the investigation and, guess what, defamation happens to be a crime in Italy. 

Now, as I've said before defamation is a crime in many other countries and even in some of the united states.

So here's the point of the post.

Even though this story is a matter of widespread public because it involves an american young woman who was convicted of murder in a foreign country, it is also significant because it is a high-profile case about criminal defamation.  But, of course, no one is talking about this.

I have my thoughts on whether defamation should be punishable as a criminal offense, but I am going to reserve my opinion until I hear from you.

What do you think? Do you believe defamation should be a crime? If so, how should it be applied?

I would love to hear from you. Leave a comment below. 

 

 

 

Is Illegal Conduct Protected Under The Anti-SLAPP Statute?

The general rule is that the California anti-SLAPP statute is to be construed broadly in favor of the protection of speech and petitioning activity. But this does not mean that all "speech or petition activity is protected by section 425.16." Flatley v. Mauro (2003) 39 Cal.4th 299, (referring to)(Lam v. Ngo (2001) 91 Cal.App.4th 832, 851. The First Amendment does not protect violence or other criminal acts.

In the Flatley case, Michael Flatley (of Riverdance fame) sued an Illinois attorney in Los Angeles, California for civil extortion and defamation, among other claims.  The attorney had made certain prelitigation demands directed to Flatley arising out of an alleged rape by Flatley of the attorneys' client. The attorney filed an anti-SLAPP motion claiming that his prelitigation demands were protected under section 425.15. The trial court concluded that the anti-SLAPP statute did not apply because it determined that the attorney's conduct amounted to extortion. The attorney appealed the decision and the appellate court affirmed. The California Supreme Court also affirmed.

The attorney, in his various demand communications, among other statements, threatened to "go public" with the allegations of rape and disseminate press releases to numerous news organizations. He stated that, “[a]ny and all information, including Immigration, Social Security Issuances and Use, and IRS and various State Tax Levies and information [would] be exposed. We are positive the media worldwide will enjoy what they find.”

The high court held that the anti-SLAPP statute does not apply to speech and petitioning activity that is illegal as a matter of law. Interestingly enough, it does not appear that the supreme court intended this decision to have broad application since it also included the following in the majority opinion: "Applying this principle in the specific circumstances of the case before us, we agree with the Court of Appeal's conclusion.

I suspect the Court wanted to limit its holding so as not to erode the clear legislative intent to read section 425.16 broadly.

If you liked this post please subscribe to the California Defamation Law Newsletter to get free updates about defamation law and tips on how to protect your reputation on the Internet.

 

 

Defamation Defense: Qualified Privilege

 The last several posts have focused on absolute privileges. Today we’re going to talk about the qualified privilege, which is a lot more common than you might think.

A qualified privilege essentially means what it appears to mean. It allows the publisher/speaker to make a statement that would otherwise be defamatory without being held liable for making the statement. In other words, it’s a defense. The catch is that the statement must be made without malice (otherwise the privilege never arises in the first place: a fine distinction but that’s precedent for you) and to an interested person.

There are three general situations when this privilege applies:

Common Interest: 

This is by far the most commonly invoked qualified privilege. This is where the publisher makes the alleged defamatory statement to a person who, quite simply, has a common interest in the subject matter of the statement. For example, suppose you are a member of a Homeowner’s Association and you write a letter to the Board expressing your disapproval for the Board President’s in rather harsh terms regarding safety issues. Obviously, you and other board members will have a shared interest in keeping the complex safe. Therefore, unless malice is present, the qualified privilege will overcome a claim of defamation.

Special Relationship: 

This is a statement made by “one who stands in such relation to the person interested as to afford a reasonable ground for supposing motive for the communication innocent.”

Request for Information:

The final category involves a statement made by one “who is requested by the person interested to give the information.” For example, in one case a court held that an employer had a privilege to make certain communications to the media about employees.

If you liked this post please subscribe to the California Defamation Law Newsletter to receive a FREE copy of the  "The Ultimate Beginner's Guide To Defamation Law."

Related Posts:

What Are the Defenses To A Claim For Defamation?

Truth Is A Defense To A Claim Of Defamation

Defamation Defense: Discharge of Official Duty

Defamation Defense: Judicial Proceeding

Defamation Defense: Legislative Proceeding

 

Defamation Defense: Other Proceedings

 

Defamation Defense: Legislative Proceedings

Continuing on in our series on the defenses to a cause of action for defamation relates to statements made in a legislative proceeding. Like statements made in judicial proceedings, statements which are made in legislative proceedings are absolutely privileged pursuant to Civil Code section 47(b).

This defense applies to statements made by participants in state and local legislative bodies as well. But these sorts of defenses can be much broader than you think, which why it's usually best to hire a defamation lawyer (and that's NOT self-serving).  Let me explain.

In the case of Cayley v. Nunn (1987) 190 Cal.App.3d 300, the plaintiff sued the defendant for slander since the defendant allegedly circulated a petition for neighborhood support for the defendant's requested height variance. Since the defendant's remarks about the height variance and the plaintiff were made in preparation of the legislative proceeding and had a logical relationship to the proceeding, the communications were held to be privileged. Now to the average lay person, you would think that this kind of statement would not be privileged because it is not made "in a legislative proceeding." Obviously, this is not the case.

If you liked this post please subscribe to the California Defamation Law Newsletter to receive a FREE copy of the "The Ultimate Beginner's Guide To Defamation Law."

 

Related Posts:

What Are the Defenses To A Claim For Defamation?

Truth Is A Defense To A Claim Of Defamation

Defamation Defense: Discharge of Official Duty

Defamation Defense: Judicial Proceeding

 

 

Defamation Defense: Judicial Proceedings

Continuing in our series on defamation defenses, today we're going to cover the defense of statements made in a judicial proceeding, also known as the litigation privilege.

A publication made in a judicial or quasi-judicial proceeding is absolutely privileged.  Civil Code § 47(b). This means that  you cannot prevail in a libel or slander case if the statements are privileged. In other words, the law allows people to make certain statements in certain settings, e.g., in a judicial proceeding.

The following requirements are necessary to meet the litigation privilege:

  1. the communication must be made in a judicial or quasi-judicial proceeding;
  2. by litigants or other participants authorized by law;
  3. to achieve the objects of the litigation; and
  4. the communication has some connection or logical relation to the action.

Silberg v. Anderson (1990) 50 Cal.3d 205, 212.

The primary purpose of the litigation privilege is to allow litigants and witnesses the freedom to use the courts without being worried that they'll be harassed by subsequent lawsuits. The litigation also promotes a more effective judicial system because it allows lawyers to vigorously advance their client's interests.

In short, the litigation privilege is one of the most powerful defamation defenses. It is also one of the more complicated defenses.

If you liked this post please subscribe to the California Defamation Law Newsletter to receive a FREE copy of the "The Ultimate Beginner's Guide To Defamation Law."

 

Related Posts:

What Are the Defenses To A Claim For Defamation?

Truth Is A Defense To A Claim Of Defamation

 

Defamation Defense: Discharge of Official Duty

 

"Adrianos M. Facchetti" - What's in a name?

Many of us work incredibly hard to establish an outstanding reputation both in our personal life and in our business.

We spend countless hours learning and honing our craft.

We spend time away from our family and friends all in the name of developing our skills. We make the kind of sacrifices that only one of us would understand. We work really hard.

And then the unthinkable happens.

A negative review pops up on the internet about your business. The review appears to be written by a competitor and is incredibly libelous and untrue. You write to the website operator asking them to remove the comment but they decline. Now what do you do?

Or perhaps a scathing story is written about you in your local newspaper. The story is incredibly damaging and untrue. But everyone seems to believe the story including people you know. You speak to the reporter and tell him your side of the story but he doesn't care. Now what do you do?

Perhaps you should do nothing.

Perhaps you should do lots of things.

But one thing you should not do is let the defamation rob you of your joy.

Because ultimately it doesn't matter.

People forget. Memories fade. And ultimately in most cases you are remembered for your body of work.

Remember that.

 

 

Internet Defamation Lawyer Caught On Video . . .

I'm having way too much fun creating educational videos using a cool site I found called www.xtranormal.com.  The site allows you to create animated videos, which is a lot of fun. I also think it's a great way to continue to share excellent content with you regarding California Defamation Law and so you can "see" what a defamation lawyer looks like.

You can check out the following  videos I made on my NEW Defamation Law Channel on Youtube:

Internet Defamation Lawyer: Introduction

Internet Defamation: Dealing With Negative Customer Reviews

How To Avoid Being Sued On Your Blog

If you liked this post please subscribe to the California Defamation Law Newsletter to receive a FREE copy of the "The Ultimate Beginner's Guide To Defamation Law."

 

 

Celebrity Defamation: Part I

Celebrity defamation is a growing trend. Don't believe me? Click on any of the links below.

There are a number of reasons for this.

The Rise of Social Media

No one can deny the awesome rise of social media and its ability to influence our culture. Millions of people use tools like Twitter, Facebook, and LinkedIn every day to consume and share information and as a means of interacting with other like-minded people.

It is also an incredible information delivery system. That delivery system allows celebrities to communicate with their fans (to influence them) without resort to traditional media, which gives celebrities new found power.

The Immediacy of The Internet 

Everyone knows the Internet allows for instantaneous transmission of information. But people forget that publication of information on the Internet is permanent and potentially far-reaching. 

The Fiction of Invincibility

People feel invincible on the Internet. They write and post information they would never say in public. They also act in ways they would never do so in public.

I know this is hard to believe, but take a look at Twitter. How often have you seen someone tweet about their exact location; especially celebrities (I've been guilty of this myself). Well, shouldn't people be worried about disclosing their location to others? This is both a privacy and personal safety issue. Yet people tweet freely about where they are.

The Public Relations Bump

"There is no such thing as bad publicity except your own obituary." - Brendan Behan

Celebrities believe that all publicity is good. Is it good for business to start a fight with another celebrity on Twitter? You betcha.

The next post in this series will examine whether different rules apply to celebrities with respect to internet defamation.

If you liked this post please subscribe to the California Defamation Law Newsletter to receive a FREE copy of the "The Ultimate Beginner's Guide To Defamation Law."

 

Perez Hilton Threatens To Sue Kirstie Alley For Twitter Defamation

WARNING: This post contains profanity.  If you find profanity objectionable please do not continue reading.

Someone must have hacked into Kirstie Alley's Twitter account. At least, I hope so for Alley's sake.

Yesterday in response to a tweet from one of her followers, Alley wrote that "PH" (presumably Perez Hilton) was "like a closet pedophile drawing nasty stuff on young girl's photos...makes me vomit."

But Alley did not stop there.  Then she wrote the following choice tweets:

Then Alley purports to compare Hilton to Nazis:

You would have thought that Alley would have given it a rest but she started up again tonight! Check this out (read in reverse order: scroll down).

Terms like "pornographer," "pedophile," "child pornography creep," are all serious allegations which could get Alley into some serious hot water.  And even though Hilton is a public figure, there may be some evidence of actual malice since Alley wrote she vowed to take Hilton down.

But Hilton did not take these Twitter attacks lying down.  Here's what he wrote (in reverse order: scroll down for the earlier tweets).

This incident seems to be a trend among celebrities. Instead of using tabloids to trash each other they've turned to social media tools, most notably, Twitter.

I expect a lawsuit to be filed within a week.

 

Truth Is A Defense To A Claim Of Defamation

Total read time: 2 minutes 49 seconds.

"The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is." -Winston Churchill

Truth is a complete defense to a claim of defamation.  

It is the great equalizer in any libel or slander suit. It is what the plaintiff's defamation lawyer fears the most; that what his client's accuser says is true. It does not matter that the defendant made the statement out of malice or out of bad faith, so long as the statement is true. Washer v. Bank of America (1948) 87 Cal.App.2d 501, 509; Campanelli v. Regents of Univ. of Calif. (1996) 44 Cal.App.4th 572, 581; Rest. 2d, Torts § 581A; Francis v. Dun & Bradstreet (1992) 3 Cal.App.4th 535, 540 (credit report, even one causing harm, is not defamatory if true); Ellenberger v. Espinosa (1994) 30 Cal.App.4th 943, 953 (statements as to dentist's misconduct were true given Board of Dental Examiner's determination that dentist had been grossly negligent and in violation of provisions of Business and Professions Code).

So what does it mean to establish truth? Does that mean the defendant must establish the truth of his statements in every particular? Surprisingly, the answer is no.

It is sufficient if the defendant proves that the substance or the "gist" of the statement is true. Heuer v. Kee (1936) 14 Cal.App.2d 710, 714; Gantry Const. Co. v. American Pipe & Const. Co. (1975) 49 Cal.App.3d 186, 194 ("The concept that it is the gist or sting of the alleged defamatory statements that must be false rather than the specific details of the charge is deeply rooted in our common law."). Weller v. American Broadcasting Cos. (1991) 232 Cal.App.3d 991, 1009, footnote, 17; See Campanelli, supra (admission that plaintiff basketball coach engaged in tirades so bad that seven players were thinking of quitting established truth of defendant's assertion that players "were in trouble psychologically").

But who bears the burden of proof? The previous rule in California was that the plaintiff needed to plead that the statements were false. This is no longer required. The burden of pleading and proving that the statements are true rests squarely on the shoulders of the defendant. See Lipman v. Brisbane Elementary School Dist. (1961) 55 Cal.2d 224, 233.

If you liked this post please subscribe to the California Defamation Law Newsletter to receive a free copy of "The Ultimate Beginner's Guide To Defamation Law." 

 

UK High Court: Google Not Liable For Defamation in Search Results

This is a must read article by Mark Sweeney published in the UK's Guardian. While the result would clearly be the same in the United States due to the application of the Communications Decency Act, it is interesting to see how the High Court comes to the same conclusion.

In a nutshell, the High court held that Google was merely a facilitator and not a publisher, and therefore not responsible for third party statements/content.

As the article points out, this certainly is a "landmark" decision. Perhaps it means the Brits are reconsidering their current libel laws.

 If you liked this post please subscribe to the California Defamation Law Newsletter to receive a FREE copy of the "The Ultimate Beginner's Guide To Defamation Law."


Dealing With Negative Customer Reviews

Sam encounters my animated self on the street and tells me all about his Internet troubles. Apparently, some former disgruntled customers have posted some negative customer reviews about his business on a couple of websites. I give him some general advice about what to do.

Twitterers Beware! Courtney Love Gets Sued For Tweets

Warning! This post contains language which may be offensive to some. Please do not read it if you find profanity objectionable or if it makes you feel uncomfortable.

E Online! is reporting that Courtney Love is being sued in Los Angeles by a designer for defamation and other claims.

The "Hole" rockstar allegedly made outrageous statements about fashion designer Dawn Simorangkir on Twitter, Myspace, and other media, after Simorangkir sent Love an invoice for clothes Simorangkir had designed for Love.

Here are some of the more shocking allegations of libel in no particular order (spelling mistakes included):

  • "she has a history of dealing cocaine, lost all custody of her child, assualt, and burglary."
  • "nasty hosebag lying thief"
  • "she's an assault addict herself"
  • "vile horrible lying bitch"
  • "is my clothes my WARDROBE! oi vey don't fuck with my wradrobe or you willend up in a circle of corched eaeth hunted till your dead."

It is clear to anyone that if these allegation are true, they would be extremely offensive and defamatory. But that's not the reason why I'm writing this post.

This case is novel not because of the alleged rantings of a celebrity, but because it is the first defamation lawsuit involving comments made on Twitter.

I have talked about it a lot of times on Twitter and I knew it would be coming soon. 

And now it's here.

The point is that Twitterers need to be careful about what they post on Twitter.  It is too easy to post something that can come back to haunt you later. People have lost jobs or have been reprimanded for misusing Twitter, and yes, you can even get sued for internet defamation.

So now that I've pointed out the problem, what can you do to avoid getting sued on Twitter? Here you go:

  1. Listen To Your Mother - Remember when you mother said, "honey, if you don't have anything nice to say, don't say anything at all."  Well, your mother was absolutely right. Even if what you say is not technically defamation, you still might get sued. Do you want to get sued? I didn't think so.
  2. Don't Drink & Tweet - Drinking leads to stupid decision-making. Just don't do it. I was thinking about tweeting during a friend's bachelor party last weekend in Vegas, and someone gave me great advice. Don't do it! He said. Because of his advice, what happened in Vegas will stay in Vegas.
  3. Don't Use Your Real Name - If you insist on making negative comments about others, I would implore you not to use your real name on Twitter. You have a right to anonymous speech and you should exercise it. Just know that the law will hold you accountable if you break it; and know that if an experienced internet defamation lawyer wants to obtain your identity, he or she eventually will with enough effort. So I will repeat: Listen to your mother.

Did you like this post? If so, please subscribe right now via email to keep getting free updates. You can also follow me on Twitter at @adrianos

 

The Secret To Getting Negative Customer Reviews Taken Down Forever

You are a professional service provider and you pride yourself on the quality of your services.  Odds are, you have a lot of experience and you've spent a great deal of time building your professional reputation in the community.

Then it happens.

You get hit with one or two negative reviews online about you or your business.  You lose business and your reputation suffers immediately.

You get angry. Then you get frustrated. Then you get angry again.  Then you begin to feel anxious. And eventually you feel helpless.

Well, I'm here to tell you that I understand your situation because I'm a service provider myself, and because I talk to people all the time who have been defamed online.

Because I know how you feel, I'm going to tell you a secret that is extremely effective in getting some customer review sites to remove defamatory material about you.

But before I share this gem with you, you need to understand a couple of things.

The first thing you need to know is that most customer review sites are unlikely to remove content about you unless you threaten to sue them. This is because they are shielded from liability by a federal law known as the Communications Decency Act.

The Communications Decency Act of 1996 ("CDA") is a federal law that is extremely protective of online speech. It was originally intended to regulate pornography on the Internet, but later was interpreted by courts to immunize Internet service providers from torts committed by users of their systems.  It specifically says:

"No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.”

This means generally that a plaintiff cannot sue the operator of a site (read: customer review site) for defamation for comments made by a third party (read: customer).

Second, you need to know that most customer review sites have counsel who deal with these kinds of situations on a daily basis and they are extremely reluctant to remove alleged defamatory reviews, unless they clearly violate the law.

So what is the best way to get customer review sites to remove alleged defamatory reviews?

Is it to send them a letter asking them nicely to remove the material? NO.

Is it to send them an e-mail alleging that the material violates their Terms Of Service? NO.

Is it to file a defamation lawsuit? Not necessarily.

The best way to get SOME customer review sites to remove alleged defamatory material is to allege a Misappropriation of Trade Name or Likeness. 

Most customer review sites/directories make money by placing ads around customer reviews. I argue that these sites have not obtained permission from my clients to use their trade name or likeness for profit.  I argue that this is an unfair business practice and that it violates the law. This strategy works.  And the best part is that it is not subject to the overly broad protections of the Communications Decency Act.

This is one of the most powerful strategies I know to combat internet defamation on customer review/ratings sites bar-none. It does not require you to file a lawsuit or go after some anonymous individual.

One word of caution . . . Do not to use this tactic in every situation.  Every case is different and I highly encourage you to speak to an internet defamation attorney; even if it's not me.

If you liked this post please subscribe right now to continuing receiving free updates via e-mail.

 

 

Small Businesses Strike Back!

Yelp reviewers are the bane of many small businesses.  One reviewer can potentially devastate a business with a few keystrokes and the business owner has limited options to counter the impact of the review.  One of their options might be to file a defamation suit, but it is very difficult to pull off and in some situations makes the situation much worse.

Which is why I find Claire Cain Miller's post today in the New York Times Bits' blog so fascinating.

A pizzeria in San Francisco has decided to strike back!

They created T-shirts with the negative customer reviews on them and distributed them to their employees to wear.

This is a brilliant marketing tactic.  It is disarming, and I believe it will be effective for this business. However, I don't believe this would work for professionals, e.g., lawyers, doctors, dentists.

What do you think?  Will this tactic work for the pizzeria?  

If you liked this post, please subscribe via e-mail or RSS to get free updates.

Should Government Be Involved in Controlling The Cost Of Defamation Litigation?

The UK Ministry of Justice announced new proposals today aimed at cutting the rising costs associated with defamation cases. One of the proposals is placing a cap on hourly rates or setting fixed maximum rates for attorneys.  Presumably, this would discourage some attorneys in the UK from filing defamation suits in favor of pursuing other, more profitable cases. It may have the unintended consequence of encouraging defamatory speech as well.

But that's what governments are good at--creating unintended outcomes, which are potentially worse than the original problem.

And yet I wonder . . . what proposals will the UK Ministry of Justice ultimately adopt to limit the costs of defamation? Will any states in the U.S. adopt similar proposals?

 

Is Defamation Litigation Out of Control?

Many people believe that defamation of character litigation is out of control. They go on and on about how rising costs are encouraging defendants to settle "frivolous" cases and "abusive" discovery procedures are chilling free speech. But they don't really offer any solutions to this so-called problem.  Instead, they just talk, talk, and talk, and it's really getting old.

The real problem here is the delusion that Internet speech deserves greater protections than speech made in other places.  It shouldn't.  And I predict that courts will begin to see the error of their ways in the near future.

What do you think?

Defamation Hotlinks: 2/09/09-2/13/09

I am SO excited about this week's hotlinks and I'll tell you why in a second. . .   But first, I want to thank you for reading my blog.  I really LOVE this defamation stuff.  I think about it every day and I put my heart and soul into learning about defamation law so I can help you and my clients.  You're getting for free what I charge some of my clients big bucks to learn.  So make sure you read everything on this blog because it's worth its weight in gold.  

Now, without further ado (does anyone actually use that word anymore?) this week's Hotlinks served up Texas style:

1. The Biggest Verdict In Internet Defamation History! - I'm so pumped about this hotlink because it silences all the naysayers.  Lawyers ask me why I got involved in internet defamation law all the time. They tell me me stuff like:  "defamation cases are too hard, or, "there's no damages in defamation cases.

Well . . .  what about this case, huh? 

A jury in Texas just handed a 12.5 MILLION DOLLAR verdict  in favor of Orix Capital Markets, LLC in an internet defamation case!

Do I really need to follow-up on this one?  I think it speaks for itself, but I'll say it anyway.  Internet defamation cases are important and valuable, provided, of course, that you have an attorney who knows what he or she is doing.  You really do need an internet defamation attorney to handle a case like this.

2. Clemens Strikes Out - Okay.  So I couldn't resist the obvious baseball metaphor here and it really isn't true that he struck out.  What happened here is that a large part of his lawsuit against the trainer that allegedly gave him steroids was dismissed.  Apparently, the court didn't think there was jurisdiction for some of the statement allegedly made by the trainer about Clemens.  Also, the court found that some of the statements were privileged because they were part of an ongoing federal investigation.

3. Anonymous on the Internet! Yeah right!  I've said it before and I'll say it again . . . you're not anonymous on the Internet and I can back it up with 178 reasons.  A court ordered a website to hand over identifying information about 178 people who left comments on the website.  A bunch of pro-defamation groups went through the roof when they found out about this decision.  They were saying that this violated the First Amendment and they used really scary words like "chill, "ominous," and "dangerous."  The reality is that the First Amendment doesn't protect defamatory speech.  It never has.  So next time you publish something on the Internet that you wouldn't otherwise say in real life, you better think twice.

 

Do You Have A Case For Defamation?

Why would you ever want to talk to a lawyer unless you are in an unpleasant situation? It's simple. You want an answer to a basic question:  Do I have a case?  Or, if you're being sued, does the other person have a case?

The reality is that you'll rarely get a clear-cut answer from an attorney. Why is that? Because the law is a reflection of society and its values and mores, which is pretty complicated to say the least.  If everything was "black and white" there would be no need for lawyers, right?

Instead of a simple yes/no answer, a lawyer is more likely to advise you of the basic law relevant to the facts of your case and make general recommendations.

Enter the purpose of this post.  

I'm going to outline general principles of California defamation law so that you can make a preliminary assessment of your situation.  I use the word "preliminary," because it is essential for an attorney to take a closer look at your particular set of facts.  By no means should this post be taken to be a comprehensive treatment of defamation law in California. But at least you will have a basic understanding of the law, and as they say, knowing is half the battle.

Defamation is known by many names: libel, slander, disparagement, defamation of character, etc.. Many of the terms refer to the same idea, however; a statement which results in damage to a person's reputation.

In order to prove defamation in California, a person must prove the following elements by a preponderance of the evidence, that is, it is more likely than not that each element is satisfied based on the evidence.

1) Defamatory - the statement must be defamatory.  What does that mean? It has been defined as any statement that tends to lower the reputation of a person in the community, and/or subject that person to contempt, ridicule, or obloquy, or cause the person to be shunned or avoided.  For example, what if a newspaper described a person as being "gay?"  Would that be defamatory? Well, it depends on the community.  Obviously, in most places in California and, indeed in the United States, such a statement would clearly not be defamatory.  But what if that statement was written in a small town newspaper in the south, for example? In that situation, the statement may be found to be defamatory.

2) Statement of Fact - the statement must be a fact.  Generally, you would not be able to prove defamation if the statement is an epithet, hyperbole, or is merely an opinion. That is not to say that all opinions are created equal.  Some statements that appear to be opinions may be construed to be factual statements if the statement implies a provably false statement.  This is one of the most misunderstood concepts relating to defamation law. I talk more about this here.

3) Falsity - the statement or statements must be false.

4) Of and Concerning - The average reasonable person must understand that the statement refers to the plaintiff, and not someone else, or a group of other people.

5) Publication - this element is a bit misleading.  A statement can be published in a number of ways, including orally, in writing, by photograph, or other fixed means, and, it must be conveyed to a third party.  So, if Mr. Jones comes up to you and claims that you've been convicted of a crime, it's not going to count as defamation unless a third party heard the statement.

6) Causing - The statement must cause the plaintiff harm to his or her reputation.

7) Damages - Damages are presumed and therefore do not need to be proved if the statement is libelous on its face.  A statement is libelous if it is permanent in nature.  For instance, any statement on the internet would be libelous; any photograph that is defamatory would be defamatory as well since it is fixed.  See what I mean?

A statement is libelous on its face if it is defamatory without reference to any other information. So if I write in a blog post that Mr. Jones robbed a bank last year, it is clear to all, without reference to any other information, that the statement negatively reflects on Mr. Jones' reputation.

Damages must be proved if the statement is slanderous (oral) unless, the statement is slanderous on its face.  A statement is slanderous on its face if it falls within the following categories:  (1) charges someone with a crime; (2) indicates someone has a infectious or loathsome disease; (3) hurts someone with respect to their office, trade, or business; (4) imputes to a person impotence or a lack of chastity; and (5) any statement which causes actual damage.

8) Fault - There are different standards of fault depending on whether the plaintiff is deemed to be a private person or a public figure.  Private person plaintiffs must only show negligence.  Public figures must show that the statement was made with constitutional malice, that is, that the defendant knew the statement was false at the time it was made, or with a reckless disregard for the truth.

That's California defamation law in a nutshell.  There are MANY issues that I simply could not cover in this post.  However, this is a good starting point for any person wanting to understand this area of law.

[Editor's note: a previous version of this post failed to include falsity as an element of defamation.  Thanks to Josh King over at Avvo for pointing this out.]